Simple pricing. Every feature, every plan.

Plans differ by exactly one thing: how many AI answers your customers use each month. Every feature, capture, the hosted help center, escalations, the weekly recommendation queue, Insights, and status, is included at every tier. So is founder-led onboarding and a monthly review. No per-seat fees. No feature gates. No surprise tiers.

Early pricing for our first teams. Founding customers lock in their rate.

Starter

$449/month

Up to 5,000 AI answers/month. Everything included.

For teams getting their help center off the ground.

Most teams

Growth

$899/month

Up to 25,000 AI answers/month. Everything included.

For teams with real ticket volume to deflect.

Scale

$1,799/month

Up to 100,000 AI answers/month. Everything included.

For high-volume help centers. Need more? Let's talk.

Every plan includes:

Unlimited articles and categories, public and private

The weekly recommendation queue with evidence

The hosted help center on your domain

The private help center for your team, with article verification

Insights: resolution, coverage, escalations, estimated savings

Help desk integration (tickets in, articles out, escalations through)

Status page and incident communication

Founder-led onboarding and a monthly review

Pricing questions

What counts as an AI answer?

A customer asks a question and gets an AI-generated answer in Get Help. That's it. Browsing, searching, and the article suggestions that appear as customers type are all free and unmetered, so Artica resolves what it can before ever spending an answer.

Why meter AI answers instead of charging per seat?

Because AI answers track the value you get (deflected questions), while seats just tax you for adding teammates. You can invite your whole team, your agents, and your reviewers at no extra cost. You only pay as your customers actually use self-serve.

What happens if we approach our limit?

You'll see your usage clearly in the app, with warnings well before you hit the cap. We talk before anything changes. No silent overage charges, ever.

Is this worth it if we're a smaller team?

Most teams are already paying for some mix of a capture tool, a knowledge base, a status page, and an underused chatbot. Artica replaces that patchwork with one subscription, and it does the maintenance work no one on your team currently has time for. The question is usually less "can we afford it" and more "what are we already overpaying for."

Are we locked into a contract?

No long-term contract required. Founding customers lock in their rate for as long as they stay. (Annual billing is available if you'd prefer it.)

How do we get started?

Request early access. Hosam reviews every request personally and reaches out to set up a look and get you onboarded. No self-serve signup, you'll talk to the founder first.

Ready to give your help center a job again?

We are onboarding a small number of teams. Request early access and Hosam will reach out personally.