Every account gets a free audit.

Connect Zendesk, see what your customers are asking, and find the gaps in your help center. Then decide if you want Artica to help you fix them.

The whole product

Artica

$399/month

Everything. For your whole team.

  • Monthly support ticket audit
  • Daily help center gap detection
  • Unlimited teammates
  • Unlimited workflow captures
  • Unlimited structured article drafts
  • Unlimited exports to Zendesk
  • Cancel anytime
Free 30-Day Audit

Upgrade happens inside the app, after your audit. Never before.

Find out what your customers are asking.

Every account starts with a complete audit of your last 30 days, free to read for 30 days: the questions your customers keep asking, and every gap in your help center. See it all first. Then decide if you want to keep going, for $399 a month.

Free 30-Day Audit
✓ No credit card required ✓ Connect Zendesk in minutes ✓ Ticket content is never stored
Pricing questions
Why is the audit free?

Because it's the proof. You shouldn't have to pay to find out whether this matters for your help center.

Is the free audit really the full audit?

Yes. Every topic, every gap, real ticket counts, yours to keep. The paid plan doesn't unlock a better audit. It keeps the audit fresh and lets you act on it.

What happens if I don't upgrade?

Your audit stays open and read-only for 30 days, and we'll remind you before that runs out. After it does, your topics and coverage are locked until you upgrade — nothing is deleted, and it's all there waiting if you come back later. Creating, editing, capturing, and exporting are what upgrading unlocks; upgrade after the 30 days and we run a fresh audit, so you're not looking at last month's numbers.

Do you charge per seat?

No. More people writing articles is the point, not a thing we tax.

Are we locked in?

No contract. Cancel anytime, and everything you published stays in your Zendesk, because that's where it always lived.

What happens to our data if we cancel?

Your account and articles stay, in case you come back. Disconnecting Zendesk stops the sync and removes our access, but the topics and articles we derived remain. If you want everything gone, email hello@askartica.com and we'll delete the entire workspace — taxonomy, articles, media, and connection records. Ticket text isn't part of any of this, because it was never stored to begin with.